Participants will explore key concepts such as goal setting, performance assessment, effective feedback, and performance improvement plans.
Managing Performance
This 45-minute E-learning course is designed to equip managers and team leaders with the essential skills and strategies needed to optimise team performance and drive organisational success.
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Course Outline
Introduction to performance management:
Understand the importance of performance management in the workplace.
Process management for managing performance:
Understand the probationary period and the importance of managing this process.
Strategies for managing performance:
Learn how to coach, develop and inspire your team to better performance.
Important techniques:
Learn how to manage your team’s performance.
Strategies for Effective Feedback Communication:
Understand how to deal with poor performance.
Effectively managing performance:
Understand the importance of constructive feedback.
Learning Outcomes
- Understand what Performance Management is and the importance of this in organisational success.
- Identify techniques for tracking progress and performance, such as KPIs (Key Performance Indicators).
- Understand the key components of conducting performance evaluations, including preparation, execution, and follow-up.
- Identify strategies for supporting employee skill development and career growth.
- Identify best practices for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) performance goals.
- Demonstrate techniques for providing constructive feedback that fosters growth, improvement and continuous learning.
- Identifying under performance and potential causes.
- Addressing Performance Issues and understand how to develop intervention strategies to address them.
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